Company: Watania Farms Group Ltd.
Location: C103, Makobeni, Kakoneni 80209, Malindi, Kilifi, Kenya
Registration: PVT-PJU259M5
By placing an order or entering into a supply contract with Watania Farms Group Ltd., you agree to be bound by these terms and conditions. Please read them carefully before transacting with us.
“Company” refers to Watania Farms Group Ltd. “Customer” refers to any individual, organisation, or entity that places an order or enters into a contract with the Company. “Products” means fresh produce and related goods supplied by the Company. “Order” means a written or electronic purchase request submitted by the Customer.
These terms apply to all sales, supply contracts, and quotations issued by Watania Farms Group Ltd. and supersede all prior oral or written agreements unless expressly varied in writing by an authorised representative of the Company.
An order is binding only upon written confirmation by the Company. The Company reserves the right to decline any order without obligation. Contract formation occurs when the Company issues an order confirmation or signed supply agreement.
Products are supplied according to agreed specifications regarding variety, grade, weight, packaging, and labelling. The Company reserves the right to substitute with equivalent specifications where seasonal or operational constraints require, subject to prior Customer notification.
Prices are quoted in Kenya Shillings (KES) or as agreed in writing. Prices are exclusive of applicable taxes and levies unless stated otherwise. The Company may revise prices for future orders with reasonable notice. Quoted prices are valid for 14 days unless otherwise stated.
Payment is due as specified in the invoice or supply contract. Standard terms are net 14 days from invoice date for approved credit customers. The Company reserves the right to charge interest at 2% per month on overdue balances. Prepayment may be required for new customers.
All purchase orders must be submitted in writing (email, purchase order form, or online portal). Verbal orders are not accepted. Orders should include: product name, quantity, delivery date, and delivery address. Minimum order quantities may apply.
Delivery is made to the address specified in the order confirmation. Risk passes to the Customer upon delivery. The Company shall not be liable for delays caused by circumstances beyond its control. Customers should notify the Company within 24 hours of delivery regarding any visible damage or shortage.
The Customer is responsible for inspecting goods upon delivery. The Company provides quality documentation for each shipment. Any quality dispute must be raised in writing with photographic evidence within 24 hours of delivery.
Returns are accepted only for products that fail to meet agreed specifications at the point of delivery. Returned goods must be accompanied by a written complaint and photographic evidence submitted within 24 hours. The Company will not accept returns due to change of mind or improper storage by the Customer.
Where returns are approved, the Company will issue a credit note or replacement product at its discretion. Cash refunds are subject to management approval and will be processed within 10 business days.
All products are subject to internal quality control procedures aligned with ISO 22000 and KEBS standards. The Company maintains full traceability from growing to delivery. The Company does not guarantee shelf life beyond specified best-before dates.
The Company shall not be liable for failure to perform its obligations where such failure results from circumstances beyond reasonable control, including but not limited to: acts of God, natural disasters, extreme weather, government actions, epidemics, or power failures. The Company will notify the Customer promptly of any such event.
The Company’s liability for any claim arising from a transaction shall not exceed the invoice value of the goods in question. The Company shall not be liable for indirect, consequential, or economic losses, loss of profit, or damage to reputation.
For export sales, the Customer is responsible for obtaining all necessary import licences, phytosanitary compliance, and customs clearance in the destination country. The Company will provide required export documentation but bears no responsibility for import restrictions or delays at the destination.
All proprietary information shared by either party in the course of business shall be kept confidential. Trade names, logos, certifications, and branding of Watania Farms Group Ltd. may not be used without express written permission.
These terms and any disputes arising therefrom shall be governed by the laws of the Republic of Kenya. The parties submit to the non-exclusive jurisdiction of the Kenyan courts. International disputes may be referred to arbitration under the Nairobi Centre for International Arbitration (NCIA) rules.
These terms may be amended by the Company at any time with reasonable notice to existing customers. Continued ordering after notification of amendment constitutes acceptance of the revised terms.
These terms, together with any specific supply contract, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements. No waiver of any provision shall constitute a waiver of any other provision.
For queries regarding these terms, please contact: info@nationalfarmsgroup.com or call +254 116 803 372.
Last Reviewed: April 2026.